Privacy Policy

Data Controller

The controller of personal data is:

Iztoknet Iztok Balažič s.p.
Cikava 34
1290 Grosuplje
Slovenia

VAT ID: SI12231819
Registration Number: 3691632001
Email: info@iztoknet.com

Collection of Personal Data

On the websites operated by Iztoknet Iztok Balažič s.p., users may submit enquiries through contact forms.

In such cases, the following personal data may be collected:

• first and last name,
• email address,
• telephone number.

This data is used exclusively for responding to the submitted enquiry and for communicating with the user regarding the company's services.

Server Logs

When visiting the website, certain technical data may be automatically recorded in server logs, including:

• IP address,
• date and time of access,
• requested page or file,
• browser and operating system information.

This data is collected solely for the purposes of ensuring server security, maintaining website functionality, and resolving technical issues. The controller does not use this data to identify individual users.

Purposes of Personal Data Processing

Personal data is processed exclusively for the following purposes:

• responding to submitted enquiries,
• communication with customers,
• providing company services, such as website development, hosting, and technical support.

If an individual is a customer of the company and uses services such as hosting, domain registration, or other web-related services, their contact information may also be used to send notifications related to the provision of those services, such as service expiration notices, technical notices, and security notifications.

Such notifications are not marketing communications but are necessary for the performance of the contractual relationship.

Personal data is not used for direct marketing without the user's prior consent.

Legal Basis for Processing Personal Data

Personal data is processed on the following legal bases in accordance with Article 6 of the General Data Protection Regulation (GDPR):

• processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract, for example responding to an enquiry or providing services;
• processing is necessary for compliance with legal obligations applicable to the controller;
• processing is based on the legitimate interests of the controller, such as ensuring system security and preventing abuse;
• where cookies or other specific purposes are concerned, processing may be based on the consent of the individual.

Retention Period of Personal Data

Personal data obtained through contact forms is retained for a maximum of 12 months from the date of the last communication.

Customer data, for example data related to hosting services or website development, is retained for the duration of the contractual relationship.

Accounting data is retained for 10 years in accordance with applicable legislation.

Rights of Individuals

Under the GDPR, individuals have the following rights:

• the right to access their personal data,
• the right to rectify inaccurate personal data,
• the right to erasure of personal data,
• the right to restriction of processing,
• the right to data portability,
• the right to object to processing.

Requests for access, correction, or deletion of personal data may be sent to the following email address: info@iztoknet.com.

Complaint to the Supervisory Authority

If you believe that your personal data is being processed in violation of applicable legislation, you have the right to lodge a complaint with the competent supervisory authority:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia

Telephone: +386 1 230 97 30
Email: gp.ip@ip-rs.si

Cookies

The website uses cookies to ensure the proper functioning of the website and to improve the user experience.

Cookies may be used for the following purposes:

• essential website functionality (functional cookies),
• analysis of website usage (analytical cookies).

When visiting the website for the first time, users may choose which types of cookies they wish to allow.

Users may change their cookie preferences at any time through the cookie settings available on the website or through their browser settings.